Customer vs. container, content vs. service

Lots of interesting ideas floating around this week about the future of publishing, much applicable and relevant to libraries.

First up, the Scholarly Kitchen’s blogging of the Society for Scholarly Publishing’s IN conference keynotes, with an interesting comment about “diffintermediation” in between.

Keynote 1 by John Wilkins of Creative Commons

Keynote 2 by John Maeda of RISD

The tweet stream is worth a look, too: #SSPIN09

Next up, the write up at Personanondata of Seth Godin’s lunchtime talk to the Digital Publishing Group.  Excerpt of write up: “The major error being made by established publishers (and agents and authors I would add) using conventional business models, Godin says, is to see new technology and the internet as a way to make old business models work better instead of as an opportunity to destroy (no sentimentality here) and reinvent the old.”  Video excerpts here (see also tweets: #digpub)

Finally, the post “a clean well-lighted place for books” at if:book – the book as a place, the evolution of bookstores, and publishers’ brands.  Plus a response from a bookseller at Vroman’s Bookstore in Southern California, who also references Godin’s talk.

*Bonus: fantastic set of slides putting the use of social media in the larger context of being customer-focused from author Tara Hunt (via Lorcan Dempsey)

Some Links, and Bunnies Theatre

At a recent training session, some of the attendees got a little restless and found the “just for fun” links off the student gateway page. Since I was conducting the training, I didn’t have the luxury of checking the sites out myself, so it was not until today that I finally experienced the 30-Second Bunnies Theatre Library. (Try the James Bond Medley.)

Closer to home, Lorcan Dempsey has written recently about the network reconfiguring the library systems environment.

The Thingology blog has a nice visual post about tag clouds and the concept of “fauxonomy”.

Going back a few weeks, Meredith Farkas wrote about listening to our patrons and actually addressing their concerns, illustrated with a story about Car and Driver magazine.

If you need another diversion, please see my own standby, National Geographic News, for giant squid. Or check out some smart cars.