One of my favorite blogs right now is Creating Passionate Users, by authors of O’Reilly’s Head First series.
Yesterday’s post led me to Choice = Headaches at the blog Joel on Software. The entry is about the obscene number of ways to turn off a Windows Vista machine (up to 15 by Joel’s count), but it’s really about interface design, user experience, and choice, and there is a lot in there that we librarians would be wise to take to heart.